LinkedIn Learning career mobility tools & Customer Service book


What’s New
LinkedIn Learning personalized internal mobility tools

New ways to get job openings, coaching, and skill development recommendations unique to you.
  • AI Coaching – ask questions to receive individual advice.
  • Career Goals – select “My Goals” to get custom skill and course recommendations.
  • Job Postings – once you set Career Goals, explore open jobs based on your interests.

Screenshot of LinkedIn Learning "My Goals" Setting

 

Screenshot of LinkedIn Learning menu, including AI Coaching; Business, Creative, Technology, or UCSF learning; My Goals; Certifications; Office Hours


What’s Trending
Customer Service Training: Managing Customer Service

Book cover for "Customer Service Training: Managing Customer Service"
Book of the Month (25min) by GTS Learning

This short read takes a workbook-style approach to guide through six critical elements of customer service, including finding focus and definition, engaging with problem solving, measuring and reinforcing.

Learn-while-doing with scenarios, reflection prompts, assessments and a personal action plan.